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The E.S.P. Advantage.

Providing total protection throughout your home, the E.S.P. TotalCare Plan gives customers convenience, reliable service, savings, and peace of mind. With just one phone call, E.S.P. representatives will make all the arrangements for you. Accessing the E.S.P. network of repair contractors, an experienced and pre-qualified technician will be located in your area and dispatched, ensuring your problem is fixed fast. There is no cost for covered parts or the labor to install them, up to the annual repair limit for each plan.

There is always something to be fixed.

Small wonder, when you consider all of the essential areas in your home where problems can occur:

  • Replacing 200-amp breaker panel:
    Average cost $1300— Covered!
  • Replacing the inducer motor and wheel on the furnace:
    Average cost $445 — Covered!
  • Replacing the refrigerator compressor:
    Average cost $485 — Covered! 

All of these and more are covered by the E.S.P. TotalCare plan. The diagram below shows a few examples of what could go wrong with systems or appliances inside your home.



As an E.S.P. TotalCare customer, you don’t have to pay for covered parts or the labor to install them. All you pay is $15 for the service call ($45 evenings, holidays, and weekends). Your coverage pays the rest. With E.S.P. TotalCare, your coverage adds up to $13,350 per year. Plus, you’ll have peace of mind knowing you are protected against unexpected, and expensive, repair costs. 

For a complete list of covered parts, see the E.S.P. customer agreement.  

Easy billing:
$35.99 / month conveniently added to your Columbia Gas bill. This is a 25% savings from purchasing each plan separately!

Enroll today!

For additional information, see our terms and conditions detailed in the customer agreement (sections 3.7. - 3.7.2.).