Have A Plan for Unexpected Gas Line Repairs

The gas lines that lead to your home are owned and repaired by your utility. But did you know the gas lines inside your home are your responsibility? With an E.S.P. Inside Gas Line service plan, you’ll be covered from the point of entry into the home to each appliance. It’s protection that covers any unexpected gas line emergencies inside your home–as well as the safety and cost worries that come with them. Finding a qualified service technician or contractor to help you with urgent gas line repairs can be very difficult. Repairs can be expensive–just one inside line repair could cost hundreds of dollars, including parts and labor.

What should you do if you smell gas?

  • Leave the premises immediately, and call your natural gas utility from somewhere other than the location of the suspected leak
  • Do not use matches or lighters, and do not attempt to light your appliances
  • Do not touch electric switches, thermostats or appliance controls
  • Do not re-enter the area of the suspected leak until officials have said it is safe to do so

A service technician from Columbia Gas will inspect the area for any possible gas leaks. If a leak is detected, the gas will be shut off so you can return safely and arrange for repairs.

What could go wrong?

The photos below show where the gas lines inside your home are likely to fail and what a professional contractor would typically charge customers without repair service coverage. How would you cope if it happened to you?

Protection options

Basic

Plus

Monthly charge

$2.50/month

$3.99/month

Coverage per rolling 12-month period

$2,000 repairs

$3,000 repairs, $250 restoration
Gas company must confirm leak
Inside lines covered from point of entry/outlet side of meter
1/2 - 1-1/4 inch piping
Shutoff valves before appliances
Flex connectors to appliances
Corrugated stainless steel tubing (CSST)
Site restoration

Convenient billing options

Enroll in E.S.P. Inside Gas Line Basic or Inside Gas Line Plus for a low monthly cost. Call 1-866-590-2953 for more information and your choice of several, convenient payment options.

Please note: Not all plans are offered in all areas. Please call Columbia Retail Services at 1-866-590-2953 for more information.