The Extra Service Protection (E.S.P.) Customer Agreement contains the Terms and Conditions for all E.S.P. service plans that we offer. Please review the sections that apply to the specific service plan(s) you are enrolled in. Only the sections specific to your coverage apply.
| E.S.P. Customer Agreements |
| Customer | PDF | Effective Date |
| Columbia Retail Services customers | Download | Effective January 1, 2012 |
| Columbia Retail Services customers in Kentucky* | Download | Effective November 1, 2011 |
| Outside Water and Outside Sewer customers in Pennsylvania and Ohio (Addendum) | Download | Effective January 1, 2012 |
*For Columbia Retail Services customers in Kentucky who enrolled between November 1, 2011 and December 31, 2011